Employee Development - Updated 2020

Employee Development - Updated 2020

Finding and retaining the right employees for your hospitality property is imperative.

If you or your staff are not properly trained, overworked and stressed, it does not take long for your services to slide and a negative mindset to develop.

These 9 tutorials will help streamline your employee development hiring and training process.

• The Right Mindset

• How to Hire Winners

• Can’t Afford Employee Training Programs – Think Again

• How to Train for Success

• Effective Communication Will Improve Your Property

• Enhance Your Customer Service

• How to Handle Customer Complaints

• How to Upsell

• How to Fire an Employee

I have also included an “Employee Development for Your Hospitality Property” quiz, to ensure you get the most out of these tutorials.

These Tutorials Will include:

Easy to follow, step-by-step video tutorials, downloadable audio & PDF files, and any checklists applicable.

Do you want to hire the right employees? Then don’t hesitate. Sign up now!

Guides to Finding, Training and Retaining Amazing & Loyal Employees

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What you will learn

• Establish a strategic mindset for your business planning and tasks
• Where to find the suitably employees and how to conduct an interview
• Why and how to develop a successful training program

Rating: 3.85

Level: All Levels

Duration: 1.5 hours

Instructor: Gerry MacPherson