Front Desk Safety and Security

Front Desk Safety and Security

This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle emergencies, threats, intruders and lock downs. This course emphasizes your safety and being prepared for such incidents within our workplaces to be the most effective for us and for those around us. Course also gives you an inside look at the 9-1-1 dispatch system. Includes videos, handout, and quiz. Approximately 2 hours in length.

Planning ahead for serious events including emergencies, natural disasters, intruders and threats of violence.

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What you will learn

• By the end of this course you will develop ideas of what action you will take during emergencies.
• By the end of this training you will learn to focus more on your surroundings.
• Upon completion of this course you will learn terms and concepts to help you evaluate odd, suspicious and dangerous situations.

Rating: 4.4

Level: All Levels

Duration: 1.5 hours

Instructor: Captain Joe Puckett