Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know

Churn, CLV, MRR, CAC, NPS... - 20 SaaS metrics you must know

So you recently started working in a Software company and now you’re hearing all these terms Churn rate, MRR, LTV, CAC, ARPU, NPS, CSAT, CES and you are researching the internet trying to figure out what the acronyms stand for.

Or you actually have been working at your Software company for a while, but you don’t feel confident talking about these Key Performance Indicators (short KPIs), because you don’t fully understand how they are put together or how to report on them correctly.

I know how you feel, because that’s exactly where I was 5 years ago when I first started working for a SaaS company. Today, I get to manage a Sales Strategy Team and create weekly reports and boards slides, on these very same metrics.

For that reason I decided to condense everything that I've learned about SaaS metrics into an online course, where I explain to you the top 10 SaaS metrics everyone should know about.

I will also share my KPI calculator for free. This allows you to instantly calculate each and every metric you will learn here. No need to take notes!

The course includes:

• Top 10 SaaS metrics everyone must know: MRR, ARR, Churn, CAC, ARPU, CLV, LTV, NPS, CSAT, CES

• A KPI Calculator (Google Sheet/Excel) that includes all discussed metrics - no need to take notes

• Beautiful graphs that you can use for your next presentation

This course comes with a 30 day money back guarantee.

Master the most common Key Performance Indicators (KPIs) of the SaaS industry

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What you will learn

• Learn the 10 most important SaaS metrics: MRR, ARR, Churn, CAC, ARPU, CLV, LTV, NPS, CSAT, CES
• Talk confident about these Key Performance Indicators (KPIs)
• Highlight these metrics in your next department report and impress your manager

Rating: 4.67273

Level: Beginner Level

Duration: 1.5 hours

Instructor: Max Schoen