Operations Management A-Z: Business Processes and Systems




Operations Management A-Z: Business Processes and Systems

  • Master the tools and principles of operations management to have and "impact" on your business's operations - manufacturing, services, industrial operations and production.

  • Equip yourself to take a leading role in your workplace - improving your processes, systems and business.

  • Understand the fundamental challenges of all business operations and the core tools and essential approaches to design and improve them.

  • Become the authority in your team on improving the operations systems in your business


This MBA style course on Operations Management will prepare and empower you to make a real difference in your organization.

"This" course focuses on your business's "internal" operations. Check out my other course on Supply Chain Management.

This course is for the new or aspiring manager, the ambitious engineer, high flying consultant, the hands-on planners and the practical business analysts.


Business operations come in all shapes and sizes with a host of unique challenges; but the fundamentals of running successful and efficient operations all contain the same fundamentals. Without a grasp of these, no manager can apply the core principles or techniques of business operations management, strategy, design and improvement.


Take control of your career and equip yourself to understand the real nature of business operations and how you can be the key to unlock their potential!


Course Contents:

  1. Introduction to Operations Management

  2. Operations Strategy & Structure

  3. Inventory Management

  4. Forecasting Demand

  5. Demand and Capacity Management

  6. Sales and Operations Planning (S&OP)

  7. Scheduling and Planning

  8. Metrics / KPIs & Performance Management

  9. Operations Improvement

  10. Conclusion


Turbo charge your career and your business! Join us today!



Operations Management: Supply Chain & Business Processes in Industry for Manufacturing and Services Organizations

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What you will learn
  • Become the operations management guru in your company! Combine core understanding with powerful tools and techniques
  • Gain a total overview of operations management for manufacturing and service businesses
  • Increase your profitability, improve delivery and use your resources more efficiently

Rating: 4.57512

Level: All Levels

Duration: 5 hours

Instructor: Laurence Gartside


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