Advanced IT Troubleshooting for Helpdesk Support Technicians




Advanced IT Troubleshooting for Helpdesk Support Technicians

Over this course, you'll learn some of the more advanced IT troubleshooting techniques, which will teach you how to solve some of the more difficult issues that can sometimes occur with Windows computers,


Topics covered are as follows:

Device Manager

Windows Update

User Account Control (UAC)

Network Connectivity

Windows Registry


Whilst these techniques were tried and tested on Windows 10, they are relevant to any version of Windows currently supported by Microsoft, and should also be of use to anyone who is still on Windows XP as well.

Learn some of the less common IT troubleshooting techniques for Windows computers

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What you will learn
  • How to resolve issues with Device Manager
  • How to resolve issues with Windows Update
  • How UAC works and some of the problems it can cause

Rating: 4.23684

Level: Intermediate Level

Duration: 32 mins

Instructor: John Courtenay


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