Listening Skills For Business

Listening Skills For Business

"Listening Skills For Business" gives you an opportunity to learn how to really listen to your audience (whomever that may be) and not just "hear" them.  You begin to see the difference between the two types of listening:  Empathic and Critical and why they are so important.  How you pay attention to verbal and non-verbal listening gives you an advantage in reading and understanding your clients' and other's messaging.  Learn why different speaking styles affect how you and others communicate and listen. Take everything you've learned and put it to practical use through activities, assignments and handouts.

Are you "hearing" or really "listening" to your colleagues, clients, customers and vendors?

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What you will learn

• New ways to listen more intently to your business colleagues, customers & other audiences improving your business relationships & increasing your value.
• Understanding the difference between listening & hearing.
• Learning listening tips, facts plus verbal & non-verbal listening skills helping increase market reach & other customer & client needs.

Rating: 4.42857

Level: All Levels

Duration: 32 mins

Instructor: Marilyn L Gordon