Mastering Business Analysis Communications Level 1




Mastering Business Analysis Communications Level 1

Ever wonder how some business analysts are so confident and always seem to have it together? I'll show you how to be confident in communicating with stakeholders and gain their trust and respect.

Eliciting requirements from stakeholders is the most important part of a business analyst's job. Everything you do, everything you document is based on those requirements. In order to achieve success in this area, you must have excellent communication skills.

Master Specific Communication Techniques to Set Yourself Apart from the Growing Crowd of Business Analysts

  • Know what questions to ask and how to ask them to get detailed requirements from stakeholders

  • Learn the techniques you should be using to respond to stakeholders in order to facilitate positive discussion

  • Identify listening filters that are keeping you from hearing and understanding the complete message from stakeholders

In this course, we'll fix - together - the bad communication habits that are keeping you from getting detailed requirements - even the ones you don't realize you have!

To get the most out of this course, you should have an understanding of what the business analyst job function is.

The biggest problem with communication is the allusion that it actually took place. Let's fix that!

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What you will learn
  • We start with an overview of why this is so important to your BA role
  • We'll look at what the IIBA has to say about communication skills
  • You'll get an overview of projects and project teams

Rating: 4.5625

Level: Beginner Level

Duration: 1.5 hours

Instructor: Teresa Bennett


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