Employee Journey Mapping for HR using Design Thinking

Employee Journey Mapping for HR using Design Thinking

Design Thinking in HR

Be it employee engagement or employee experience improvement, the way Human Resource Management (HRM) happens is going through huge disruption due to advent of Analytics, Digitization, Information availability, Social media, etc.,

Most HR Processes of today would not exist in the same form in near future due changing needs of employees and business dynamics.

As HR professional, are you a doer or a creator? Do you execute what is told to you or do you challenge the current method of employee engagement and aim to design a new way of engaging with employees?

Most formal Human Resources education, doesn't teach you to design or create HR processes. They teach you how to do things and why you do it that way.

Design Thinking or Design-led Thinking is a way businesses are being re-designed and new value is created. 

Application of design thinking in HR is an top evolving trend in Human Resources in addition to HR Analytics. As a Human Resources (HR) Professional, don't you want to be on top it?

• This course is going to teach you how to apply Design Thinking in HR

• This course will teach to create an Employee Journey Map to increase employee engagement and reduce employee attrition

• This course uses a case study of Employee Journey Map to help you understand this concept

• You will also appreciate the relevance of Design Thinking as applied to HR

• Differentiate Employee Journey Map from Process Maps used in HR

• At the end of the course, you can create your own Employee Journey Map

USING EMPLOYEE JOURNEY MAPPING YOU CAN IMPROVE:

• Employee Engagement

• Employee Experience

• Smooth Employee onboarding

• Employee Retention

• Overall Employee Management across lifecycle

Keep up with trend in HR - Learn Design Thinking Tools - Design HR Process to Improve Employee Engagement & Experience

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What you will learn

• Create Employee Journey Map using the principles of Design Thinking
• Identify ways to improve employee engagement
• Create processes to deliver superior employee experience through the entire life cycle

Rating: 3.7

Level: All Levels

Duration: 1 hour

Instructor: Nilakantasrinivasan Janakiraman