Introduction to SAP ISU/CCS

Introduction to SAP ISU/CCS

SAP Utilities is a process-oriented  sales and information system that supports all services provided by utilities and waste disposal companies.   Learn how this solution is integrated with SAP ERP and ECC while providing specific industry customer support, business processes, and master data.  Students can expect to gain an overview of the business processes that can  be mapped using SAP for Utilities Customer Care Service  ("CCS").

An Overview of SAP Utilities

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What you will learn

• Explore the benefits of implementing IS-U/CCS with SAP CRM
• Define SAP IS-U/CCS and how it is integrated in the SAP environment
• Identify the various integration components of the SAP Utilities solution

Rating: 3.65

Level: Beginner Level

Duration: 34 mins

Instructor: Camille Barnes