ComputerCavalry: IT Help Desk Ticketing System Training!

In this class you will be instructed in the various ways to successfully create and submit great customer support tickets. Although this course is primarily geared toward IT professionals the lessons instructed in this course can be used in any customer support field. Creating a ticket, Task, and proper ticket details are just of the few topics covered in this class!

Learn how to properly create, document and submit tickets for Remedy, Zoho Desk, ZenDesk, ManageEngine, & ServiceNow!

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What you will learn

Students will gain the required knowledge to properly create and manage customer support tickets

Rating: 3.6

Level: Intermediate Level

Duration: 1 hour

Instructor: Korey Sheppard

Courses By: 0-9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

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ComputerCavalry: IT Help Desk Ticketing System Training!