Why Conflict Management Doesn't Work

Why Conflict Management Doesn't Work

Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. It turns out that applying a conflict resolution model to a bullying or harassment situation makes the problem worse.

Course Overview
In this 1 hour program we will discuss the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively.

3 learning objectives
1) The difference between a conflict resolution model and a bullying elimination model
2) How a behavioral elimination model works
3) How to use the elimination model to resolve both conflicts and bullying/harassment

Why conflict resolution techniques don't work when the problem is bullying: A Behavioral Approach

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What you will learn

• Be able to set boundaries in conflicts and stick with them
• Know when to NOT use conflict resolution techniques

Rating: 3.95

Level: Intermediate Level

Duration: 1.5 hours

Instructor: Jennifer Hancock