Call Center Training

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will make you more confident, improve sales, and help gain new customers while retaining your current cliental. A more confident employee is also one that is happier, and happier employees will produce happier customers.

Call Center Training will lower costs as it can reduce turnover. You will learn the skills to improve productivity and p

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What you will learn

• Call Center Basics
• Phone Etiquette
• Speaking Like a Star

Rating: 4.45

Level: Beginner Level

Duration: 1 hour

Instructor: TBAE Team Building and Events