Mastering the Business Operations




Mastering the Business Operations

Certificate Business Process & Operations Management, a bunch of hand-pick most implacable lectures from the MBA program by a professor with 17 years of experience as a project manager, Certified PMP, and Six Sigma professional.

The course is decision-oriented and provides students with a broad understanding and knowledge of several operations management concepts. Such concepts include (but are not limited to) operations performance, operations strategy, process design, forecasting, and facility layout.

To Get Sustainable Productivity Of Any Business Without Any Bumps A Strong Standard Of Operations Is Must And That Is What This Program Enlightens The Candidate On. Any Candidate Willing To Succeed In Strengthening Their Organization With Strong Operational Talent Should Have This Course’s Learnings Implied To Fast Track The Professional Goals.

Lecture Descriptions for more details.


  1. The business definition for operations managers to understand the difference between goods and services, Production & productivity. How to compute single-factor & multifactor productivity and To identify the critical variables in enhancing productivity. The supply chain, strategic decisions, and Operation Manager's KRA & opportunities, certifications. Plus case studies.

  2. Defining Product, Product Development Continuum, Benefits of Manufacturability and Value Engineering, Types and Benefits of Product Designing, Sustainability, and Life Cycle Assessment, Product Life Cycle Management, Service Desing, Process Chain Networks, Improving Service Efficiency, Decision Tree and other powerful concepts.

  3. Understanding Productivity computation methods, productivity challenges, productivity measurements, and key variables of improved productivity.

  4. Learn Practical theories and its application with case studies of Goods and Service Selection, Generating new products, product development, issues of product design, product development continuum, the transition to production.

  5. Amazing project scheduling to answer all the questions like when will project get ended, what are the critical and noncritical activities with the help of drawing Activity on Node (AON), and Activity on Arrow (AOA) networks, completing forward and backward passes for the project, and determining the critical path. Project controlling, reports, Program Evaluation, and Review Technique (PERT), scheduling algorithms like Critical Path Method (CPM).

  6. Understand Performance objectives of operational management and strategic planning to Evaluate the quest of the variation in unit cost - due to changes in the volume - a manufacturer produces - and the variety of products produced. Tention between cost minimization and quality maximization.

  7. Learn the top 7 fundamental quantitative tools used in Lean, Six Sigma, and PDCA (Plan-Do-Check-Act) approach.

  8. Understand types of outsourcing, strategic planning core competencies with the theory of comparative advantage and outsourcing trends, and political repercussions. Outsourcing risk, methodologies with multiple criteria with factor rating, and break-even analysis of outsourcing. Evaluation and Ethical issues.

  9. Understand types of outsourcing, strategic planning core competencies with the theory of comparative advantage and outsourcing trends, and political repercussions. Outsourcing risk, methodologies with multiple criteria with factor rating, and break-even analysis of outsourcing. Evaluation and Ethical issues.

Classes to Become a guiding strategist to an organisation by resolving Process & Operations management challenges

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What you will learn
  • The business definition for operations managers to understand the difference between goods and services, Production & productivity.
  • Defining Product, Product Development Continuum, Benefits of Manufacturability and Value Engineering.
  • Understanding Productivity computation methods, productivity challenges, productivity measurements, and key variables of improved productivity

Rating: 2.78571

Level: All Levels

Duration: 3 hours

Instructor: V.O Edu.


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